TERMS OF SERVICE

1. About Us

Small Hauler Guides operates smallhaulerguides.com, selling digital guides, operational resources, and tools for roll-off dumpster rental operators. Contact: support@smallhaulerguides.com.

2. Digital Products

We sell digital products including PDF guides, Excel workbooks, and bundled ZIP packages. Upon purchase you receive a non-exclusive, non-transferable license for personal or business use. You may not resell, redistribute, share, or reproduce our products. No physical items are shipped.

3. Pricing and Payment

All prices are in US dollars. Payment is required in full at time of purchase through Squarespace Payments. We reserve the right to change prices at any time without affecting completed purchases.

4. Refund Policy

Due to the nature of our products, all sales are final once a file has been downloaded. If you experience a technical issue accessing your purchase, contact support@smallhaulerguides.com within 48 hours and we will make it right.

5. Intellectual Property

All content on smallhaulerguides.com and within our products is the property of Small Hauler Guides and protected by copyright law. Unauthorized use, reproduction, or distribution is prohibited.

6. Disclaimer of Warranties

Our products are for informational and operational guidance purposes only. We make no guarantees of specific business outcomes or financial results. Our products do not constitute legal, financial, or professional advice. Consult qualified professionals for advice specific to your situation.

7. Limitation of Liability

Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

8. Product Reviews

By submitting a review you grant us a non-exclusive license to use and display it in connection with our products and marketing.

9. Dispute Resolution

Disputes will first be addressed through informal negotiation for 30 days. Unresolved disputes will proceed to binding arbitration in Ohio. Any claim must be brought within one year of the cause of action.

10. Governing Law

These Terms are governed by the laws of the State of Ohio, United States.

11. Changes to These Terms

We may update these Terms at any time with at least 7 days notice before changes take effect.

12. Contact Us

Small Hauler Guides support@smallhaulerguides.com smallhaulerguides.com

These Terms are provided as a starting point and are not a substitute for advice from a qualified legal professional.